Whats in a name? Well, not much at all if you take Jackpotluck as an example a name which clearly sounds appropriate for an online casino,
but leaves little else to play with, in terms of a theme. Still, generic casino name aside Jackpotluck is an established casino brand which
seldom puts a foot wrong when it comes to delivering on the core player experience. So, lets take a look in more detail.
Its not really clear as to what Jackpotluck stands for, theme wise other than a lot of purple. The logo has a sort of regal feel about it
almost like the badge of a top public school where rich people send their kids. While the overall theme of the casino is not immediately obvious,
the site is very well set out and easy to navigate. 4 menu options constantly appear at the top of the screen for the home page, games,
promotions, and support, while the game sections contain nice, easy to understand icons for each category. Just above the game navigation icons,
youll find a scrolling horizontal bar listing the latest winners and a running jackpot total. With any luck, we will win our share of that
jackpot perhaps weve found the theme here?
Bonus points need to be awarded to Jackpotluck for their interface as, not only is it very clean and crisp on desktop devices, it also features
a very good mobile interface. Accessing this online casino on a smartphone or tablet reveals a very well thought out interface, with the
hamburger icon, thats so familiar to app users, used to open the main navigation menu. All the icons are a good size, so even the chubbiest
of fingers should have no problem finding their way around this mobile casino.
Theres no doubt that Jackpotluck is primarily focused on the slots. The selection features all the latest and most popular games from the likes
of NetEnt, Microgaming and Betsoft; and Ugambling has seen a steady stream of new slots being added to the line up each week. Players are provided
with a handy search box to locate their favourite games, and also have the ability to filter by the gaming provider. There really is no faulting
the ease of navigation through this casino, and this more than makes up for the otherwise bland branding.
A selection of live dealer games from NetEnt Live and Evolution Live Gaming is also complimented by a (small) selection of classic casino games,
such as blackjack, poker, and roulette. Though we cant say that there is anything unique about the games selection to make Jackpotluck stand out
above its competitors, the selection should be enough for most gamers, and weve certainly seen much smaller selections elsewhere.
A casino can stand or fall on how well it deals with deposits and withdrawals. Thankfully, Jackpotluck is perfectly functional when it comes to
dealing with both activities. There is a good selection of deposit methods, from credit/debit card payments to popular ewallet services, and the
£/€20.00 minimum deposit value, while higher than some casinos, is in line with industry standards.
The customary verification checks are required to be completed prior to the withdrawal of any winnings. This process was wholly unremarkable when
we submitted our verification documents but was completed in a short space of time with minimum fuss. There was a middle of the road 3 day wait
for the withdrawal to appear in the Ugambling bank account and the £/€30.00 minimum withdrawal limit is nothing out of the ordinary.
If theres one complaint we have about Jackpotluck in this section, its the clause in their terms & conditions which states that any winning of
£/€100,000.00 or more may be paid out over 10 equal instalments. This is not a huge issue for us, as such winnings are not overly common, however
we feel the world would be a better place without such terms.
Despite lacking any telephone support, the casino offers both email and live chat support. In our standard tests, we found that all our emails were
answered within 24 hours (usually 2 hours when emailed in the mornings or early afternoon), and the live chat option was available during UK office hours.
Of particular note; the live chat support representative, Tim, was especially enthusiastic and seemed genuinely keen on answering our questions about
terms & conditions, and promotions. Although not essential to our overall experience with Jackpotluck, it was nice to have a more human touch to the
customer service, and this can be sorely lacking in some other casinos.
Ugambling does not and has never recommended accepting any casino promotions or bonuses. Although the words free and bonus may seem compelling,
they are often tied to very restrictive terms & conditions, meaning that they offer less value for money than simply gaming with your own cash.
Therefore, we are very pleased to see that Jackpot Luck forgoes gimmicky promotions and bonuses in favour of a great gaming experience and fantastic
customer service no strings attached. It would be great to see other online casinos follow suit, as Ugambling is all too familiar with player
complaints about extortionate wagering requirements and other confusing terms
Licenses from the UK Gambling Commission and Maltese Gaming Authority are valuable assets for online casinos so were glad to see that Jackpotluck
has both of them. These essentially mean that players from eligible countries should have no worries over the safety of their gaming funds, nor their
ability to have any disputes settled quickly and painlessly. Moreover Ugambling is pleased to see that both licenses are indeed valid for Jackpotluck
and that the logos have not been stuck to the bottom of the casino purely for decoration.
While not winning any awards for originality, Jackpotluck does far more things right than it does wrong. An excellent interface can easily teach a
few other casinos a thing or two about good design, and the selection of games is nothing to complain about either. Thanks again, to Tim on the
live chat support for making us laugh.
Great navigation menu
No bonus gimmicks
Tim, on live chat
The theme - or, rather; the lack of it
Payment of £/€100,000.00 + in instalments
Small live dealer games selection
Our monthly newsletter keeps all our members informed of all special offers available from the most trusted and reliable online casinos.
Get our free casino bonus offer newsletter delivered directly to your mailbox. We will bring to you some of the best new free spins and first deposit offers that are exclusively available to our subscribers.
The Ultimate Gambling Website Network does not promote illegal, underage gambling or gambling to those who live in a jurisdiction where gambling is considered unlawful. The information within
this site is being presented solely for entertainment purposes. The Ultimate Gambling Website Network is not responsible for the content of the links. Offers displayed are subject to change at any time
and are the responsibility of the individual brand. The Ultimate Gambling Website Network will not be held responsible for any personal loss of wagers or damages you may incur. Entering this site or using
any information or link displayed within it is your agreement that you are aware of these terms and are of legal age and live in an area where it is not unlawful to gamble or gamble online.